Search results for "codification effort"

An analysis of fear factors predicting enterprise social media use in an era of communication visibility

2022

PurposeThe benefits associated with visibility in organizations depend on employees' willingness to engage with technologies that utilize visible communication and make communication visible to others. Without the participation of workers, enterprise social media have limited value. This study develops a framework to assess what deters and drives employees' use of enterprise social media.Design/methodology/approachData were collected from 753 employees of a global company using an online survey. The response rate was 24.5%. The authors used structural equation modeling to test the hypothesized framework.FindingsThe results show that various fears by workers may deter or motivate enterprise …